![]() Of note, in the 50 minutes we waited prior to our scheduled departure, NO van passed by (except for 2 dozen of other companies that were buzzing like busy bees - Red Rock was there in the parking lot at least 10 times).Ĥ0 minutes later another driver comes in: "I heard there are some angry customers here". She told me that I would have to "wait a bit" because there are 5 drivers going back and forth and soon another van will come. We arrived early at the grotto but unfortunately when the driver arrived in the parking lot, she told us she has only 2 available spots in the van instead of 3. He had a huge sign that basically asked for tips. The morning trip to the Grotto was fine, the driver gave some good advice but also gave uncalled and excessively dramatic information about the Angels Landing. I was very impressed five years ago and I'm even more impressed now. We arrived in St George a little late but we arrived safe and in one piece! We were quickly, but gently, on our way again. The shuttle was full now that we were on board and we were off! En route one of the passengers wasn't well and our driver quickly got him to a rest stop where he was able to avert an unpleasant experience. We were going to be 15 minutes late and our driver was full of encouragement! He messaged us all the way until we got to the shuttle. Our driver called us to confirm we arrived and see how much time we needed. Our flight from Minneapolis was late arriving and it was really tight deplaning (from the back), taking the tram to the Terminal and getting our luggage. They were unbelievably comforting and made us feel we were in good hands despite the fact all later shuttles were fully-booked. We called before departing MSP to ask what our options were if our flight was late. This is my second experience with SGS and I am so impressed-how they were able to up their game I'll never know!
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